Frequently Asked Questions
Q1: What is a power adapter?
A1: A power adapter is a device that converts main power (usually AC) into a specific voltage and current. It has a variety of output powers and interfaces. Power adapters usually also have multiple protection functions for use by electronic devices.
Q2: What types of power adapters do you provide?
A2: We provide various types of power adapters, including travel adapters, USB adapters, car adapters, laptop adapters, etc., with wall-plug and desktop connection methods to meet the needs of different customers.
Q3: What are the features of your power adapter?
A3: Our power adapters have the characteristics of high efficiency, low power consumption, safety protection and durability, ensuring safety and convenience for users to use.
Q4: How do you ensure product quality?
A4: We have advanced production equipment and sophisticated testing instruments to ensure that the production process is always at the forefront of the industry. At the same time, we will also conduct product aging tests according to customer needs to ensure the reliability and durability of the product.
Q5: How long is your delivery time?
A5: We promise to complete sample customization within 7 days at the fastest and mass production and delivery within 3 weeks normally.
Product Customization Process
- Demand communication: The customer puts forward customized requirements, including the specifications and performance of the adapter.
- Design confirmation: According to the customer’s needs, our engineers design the preliminary scheme of the adapter and confirm it with the customer.
- Sample making: After confirming the design scheme, we quickly make samples for customers to test.
- Sample test: The customer will test the sample to confirm whether it meets the requirements.
- Mass production: After the sample is confirmed, mass production begins.
- Quality inspection: Strict quality control and inspection are carried out during the production process.
- Product delivery: After the production is completed, the product will be delivered according to the agreed time.
- Problem feedback: customers encounter problems in the process of using the product, timely feedback to us.
- Problem diagnosis: Our after-sales team diagnoses the problem and determines the cause of the problem.
- Solution: Depending on the nature of the problem, provide solutions such as repair, replacement, or return.
- Implementation plan: After reaching an agreement with the customer, the corresponding after-sales service will be implemented.
- Follow-up follow-up: After the problem is solved, follow-up is carried out to ensure customer satisfaction.
